Job Title: Relief Passenger Assistants
Salary: £12.26 per hour, plus 14.49% salary enhancement for relief
Contract: See advert details
Location: Vehicle Pickup points are throughout Worcestershire including Worcester, Evesham, Bromsgrove, Redditch and Kidderminster
The Role
Approachable, friendly, and always there with a smile? Can you see yourself transporting children and adults to our schools and day centres?
We are looking to appoint enthusiastic and flexible individuals who are calm under pressure with good communication and people skills concerning our passengers.
You will work as part of a team with the Driver and assist with moving passengers.
You will need to be a team player working closely with our passengers, some of whom have an enhanced care requirement, ensuring their comfort and safety.
A key task in these roles is to physically assist passengers as necessary to and from the vehicle and help them on and off the vehicle by means of step or the vehicle lift according to their level of need.
Candidates require the ability to undertake moderate physical activity, sometimes in a confined space.
The role involves traveling on a vehicle on a split shift to safely transport passengers to their destination which may include in the morning and the afternoon.
Due to the nature of the work a criminal record check via the DBS disclosure service will also be required
For further information on this role, please contact the Transport Unit: tsuoperations@worcestershire.gov.uk or Richard Newman (01905 843504), Stuart Peck (01905 843501).
Relief Passenger Assistants:
• Relief roles attract a +14.49% pay enhancement.
• Relief Passenger Assistants provide cover for sickness, holidays, and busy periods.
• Available hours are at the discretion of business needs, and at your discretion should you want to accept any if they arise.
Talent Pool
If you would like to be added to the talent pool for salaried vacancies, please apply and indicate this along the top of your application with how many hours would be preferable and what category licence you hold. As and when a suitable vacancy arises, we will be in contact. Please ensure to leave a contact number and email address in your application.
Benefits:
You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage Why work for us? | Worcestershire County Council, so do take a look! Some of these offers include:
* Great Holiday Entitlement:As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years.If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
* Brilliant Pension Scheme:The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
* Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
* Flexible Working:We are proud to offer hybrid working to provide a better work/life balance where possible.
Equality & Diversity:The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.
Disclosure Barring Service (DBS)
This post is exempt under the Rehabilitation of Offenders Act 1974 and as such appointment will be conditional upon the receipt of a satisfactory response to a check of criminal records via the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands, or final warnings, as well as convictions. The County Council has a commitment to safeguarding service users in our care.
Application Closing Date: Friday 29th August 2025
Anticipated Interview Date:as and when applications are received
Attached documents
Passenger Assistant PS.pdf
Passenger Assistant JD.pdf
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