Responsibilities / Tasks
You will be working hands-on with advanced dairy systems, supporting farmers with essential equipment that keeps their operations running smoothly. Your day will typically involve visiting farms and customer sites between 08:15 – 17:00, with time spent in the Honiton office when not on-site.
Technical Service & Maintenance
1. Carry out preventative and reactive maintenance on Automatic (AMS) and Conventional Milking Systems (CMS)
2. Perform repairs, servicing, upgrades, and installations
Slurry Equipment Support
3. Maintain and install slurry handling and manure management systems
On-Call Support
4. Take part in a rota providing out-of-hours technical support across your region
Documentation & Reporting
5. Complete service reports, record parts usage, and track time accurately
Quality, Safety & Compliance (QSHE)
6. Follow and promote best practices in safety, quality, and environmental standards
Customer Service & Business Growth
7. Deliver excellent customer service
8. Represent Venture Dairy Services professionally
9. Build strong relationships with customers
Your Profile / Qualifications
10. GCSEs (or equivalent) in Maths and English
11. Comfortable using MS Office
12. Experience as a Dairy Technician (desirable)
OR a background in electrical/mechanical engineering
13. Ability to diagnose and resolve technical faults
14. Full UK Category B driving licence (endorsements must be declared)
15. Willingness to travel across the Southwest (and occasionally to the Channel Islands)
16. Comfortable working outdoors, in all weather conditions and farm environments
Key Skills & Attributes
17. Strong problem-solving and decision-making skills
18. Confident communicator with a customer-focused approach
19. Able to work both independently and as part of a team
20. Safety-conscious with a proactive mindset
21. Appreciation for animal welfare and modern farming practices