Head of Professional Services
Permanent
Location: Home Based - UK
Salary: £85,000 - £90,000 (+ bonus up to £15,000)
Skills: ERP / Software Implementation experience, Project Management, P&L
We're looking to recruit a Head of Professional Services for a a leading technology consultancy that delivers large-scale digital transformation and enterprise solutions across both public and private sectors.
As Head of Professional Services, you'll lead, mentor, and grow a multidisciplinary consulting team - including Solutions Architects, Technical Consultants, Project Managers, and PMO professionals. You'll oversee the successful delivery of customer engagements, ensuring they are profitable, high-quality, and strategically aligned with business goals.
This is an excellent opportunity for an experienced leader with a proven track record in managing or scaling a professional services or ERP consulting team. You'll combine strong commercial acumen with a genuine passion for people development and customer excellence.
You'll play a pivotal role in shaping how consulting services are delivered - developing people, refining methodologies, introducing best practices, and ensuring that the consultancy continues to innovate and scale effectively.
Essential skills and experience include:
* Demonstrable experience leading a professional services or consulting team through growth and change.
* Strong understanding of business processes and digital transformation challenges across industries.
* Proven success in driving profitability, utilisation, and customer satisfaction metrics.
* Excellent stakeholder management and influencing skills at all levels.
* Strong project and resource management skills, with the ability to manage competing priorities.
* Commercially savvy, with experience in scoping, budgeting, and resource planning.
* A collaborative, confident leader who inspires others and leads by example.
* Willingness to travel across the UK as needed.