About the company
At Fora, we are re‑imagining the workplace by creating inspiring, design‑led spaces that blend hospitality, community, and wellbeing. Since our first London workspace over 20 years ago, we have grown to more than 60 locations across the UK, supporting 30,000+ members and partnering with brands such as Ocado, The British Fashion Council, and Pangaia. Backed by The Office Group, Blackstone, and Brockton Capital, we are rapidly expanding and pioneering sustainable construction and conscious design.
What You’ll Do
- Lead & Empower: Coach and develop a high‑performing team, fostering a culture of excellence and positivity.
- Create Impact: Deliver a seamless front‑of‑house experience for members and ensure every member feels valued and inspired.
- Drive Standards: Maintain impeccable building standards and ensure health, safety, and compliance.
- Collaborate & Grow: Partner with the wider Fora team to ensure consistent delivery of the Fora brand.
- Innovate & Elevate: Bring energy and ideas to enhance member experiences and team engagement.
Why You’ll Love Working at Fora
- Part of a forward‑thinking, design‑led workspace brand redefining how people work.
- Enjoy career development opportunities, training, and support.
- Work in a dynamic, people‑first environment where creativity and collaboration are celebrated.
Requirements
- Experience in the hospitality, retail, or coworking industry.
- Experience supervising or leading in a customer‑facing environment.
- Highly refined verbal and written communication skills.
- Good organisational skills and dedication to completing projects in a timely manner.
- Detail‑oriented and comfortable working in a fast‑paced environment.
- Track record of delivering exceptional customer service.
- Excellent time‑keeping.
- Professional integrity and trustworthiness.
Benefits
- On‑site work, Monday to Friday.
- 28 days’ annual leave plus bank holidays.
- Birthday off.
- Option to buy additional annual leave.
- 5% matched pension scheme.
- Life assurance.
- Discounted gym membership and access to wellness classes.
- Health cash plan.
- Confidential mental well‑being support.
- Cycle to Work scheme.
- Season Ticket loan.
- 25% off at Fora cafés.
- 2 volunteer days per year.
- Monthly Deliveroo lunch.
- Employee referral scheme.