Head of Insight Effectiveness – Leading UK Bank | London
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We’re partnering exclusively with a leading UK bank to appoint an exceptional Head of Insight Effectiveness for their Commercial & Institutions (C&I) team. This is a rare chance to join at a pivotal stage, transforming the function from traditional research into a strategic business partner.
The Opportunity
Our client is redefining how customer insights shape business decisions. As Head of Insight Effectiveness, you’ll be the strategic driver converting data into multi-million-pound growth across a diverse B2B portfolio – from ambitious start-ups to global institutions.
This role isn’t about producing reports that gather dust. You’ll embed insight at the heart of every major business decision, becoming the trusted advisor that C-suite leaders turn to before making strategic moves.
Why This Role Stands Out
* Strategic Influence – Directly shape business strategy at the senior-most level.
* Commercial Impact – Measure success in ROI and tangible business outcomes, not just methodologies.
* Diverse Portfolio – Work across the full spectrum of B2B clients, from SOHOs to multinational corporations.
* Transformation Leadership – Lead the shift from traditional insight delivery to proactive business partnership.
* Cultural Impact – Drive enterprise-wide adoption of evidence-based decision-making.
Your Mission
* Define and deliver priority insight strategies that unlock substantial growth opportunities.
* Guide senior leadership in shaping future business strategy around evolving customer needs.
* Build compelling narratives that turn complex data into actionable strategies.
* Integrate insights systematically into core business processes.
* Maximise commercial value through rigorous tracking of insight ROI and stakeholder accountability.
* Champion a cultural shift towards data-driven decision-making across the franchise.
What You Bring
* Proven Leadership – Senior-level experience in customer insight, marketing, or strategic planning within complex matrix organisations.
* Financial Services or Highly Regulated Industry Expertise – Deep understanding of B2B customer needs.
* Business Acumen – Forensic knowledge of commercial operations with the ability to shape strategy.
* Technical Excellence – Expertise in insight and foresight techniques to solve complex business problems.
* Stakeholder Management – Trusted advisor to senior leadership with strong C-suite relationships.
* Results Orientation – Track record of delivering transformational growth via insight-led strategies.
Package & Benefits
* Competitive package: £90–£120k + comprehensive benefits (dependent on experience).
* Hybrid working: Minimum 2 days/week in the London office, with occasional travel to Edinburgh.
* Immediate impact opportunity in a high-profile transformation programme.
Ready to turn insight into a competitive advantage?
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