IT Operations Manager - leading small team in established head office, Northampton - £50-£60,000 We are seeking an experienced IT Operations Manager to oversee the day-to-day management of our clients IT infrastructure to ensure the reliability, efficiency, and security of all systems, networks, and services. The ideal candidate will lead a team of IT professionals, manage system performance, and drive continuous improvement in IT operations aligned with business objectives. Your day to day duties as the IT Operations Manager will include, but not be limited to: * Supporting the IT Director with the implementation of the firms IT and AI & Innovation Strategies * Collaborate with the Innovation Manager and the Digital Adoption Team members to support innovation projects. * Participate in internal and external audits, including ISO27001 and ISO22301. * Manage the Cyber Essential Plus accreditation renewals. * Develop and document processes and procedures, providing to ensure they are fully implemented within the team. * Identify and manage operational risks Technical competencies must include: * Microsoft 365 Platform, including Exchange, SharePoint, OneDrive and Office * Strong technical knowledge of network and server operating system * Experience with support of Windows Operating Systems, SQL Server and Active Directory, including PowerShell scripting * Proven experience in server virtualisation and Cloud-based Infrastructure * Enterprise Backup, Replication and Business Continuity and Disaster recover mitigation and response To find out more or have a confidential chat, please do get in touch