Office / Accounts Administrator
Near to Castle Donington / East Midlands Airport (free parking on-site)
c. 27,000
Our client is an established family business with some impressive plans for expansion.
They have 3 sites throughout the UK and these sites are coordinated and looked after from the Head Office. Due to continuing expansion, we are looking for a friendly, enthusiastic individual to join the small office team.
The office is a very busy, customer facing environment so great communication skills and a professional attitude are a must. You will be dealing with the general public via email and telephone and also at the shop counter / enquiry desk. Experience of cash handling and using a cash register would be advantageous.
Behind the scenes, customers accounts are maintained via Sage and Excel. Accurate record keeping is vital for the smooth running of day-to-day operations. A basic working knowledge of Word, Excel and Sage 50 are essential. Experience of credit control would be advantageous.
No two days are ever the same in this fast‑paced, varied role and the ability to multi‑task is essential. This is a busy environment with ever‑changing priorities, so the role requires someone who can think on their feet.
You will be comfortable building a rapport with colleagues and customers alike, so customer service skills and a friendly approach are essential.
The site is open from 9am‑5pm, seven days per week so weekend shifts based on a rota will be required. This is a full‑time permanent position, 35 hours per week.
Responsibilities
* Maintaining internal databases and customer records ensuring that they are accurate and up to date
* Invoicing customers using Sage 50 and Excel
* Purchase ledger and credit control
* Issuing customer agreements
* Resolving customer queries (this can be via email, telephone or face to face)
* Maintaining accurate customer & internal records
* Co‑ordinating with maintenance staff
The ideal candidate will possess
* Energy & enthusiasm
* Strong ability to multi-task
* First class administration skills
* Excellent attention to detail
* The ability to use internal systems and MSO
* Experience of using Sage 50
* Great customer service skills
* A friendly, professional attitude
This is a great opportunity for a flexible and hard‑working individual to add value and showcase their abilities. Please get in touch if you would like to hear more.
#J-18808-Ljbffr