Your new company
Our client is a leading housing association, committed to providing safe, affordable, and high-quality homes for its communities. With a strong focus on sustainability, community engagement, and resident wellbeing, they strive to make a positive impact on the lives of those they serve. The dedicated team works collaboratively to create inclusive and thriving neighbourhoods where everyone can flourish.
Your new role
Are you a skilled and experienced Multi-Skilled joiner in Swindon and surrounding areas who is looking to make a real difference? Our client is seeking 2 dedicated professionals to deliver high-quality repair and maintenance services that support their mission of providing safe and affordable homes.
Key responsibilities and outcomes include but are not limited to:
* Deliver high standards of work, relevant joinery
* Carry out secondary trade activities (Multi) within acceptable quality standards to support KPIs for a first time fix
* Provide outstanding customer service and contribute to achieving operational performance targets.
* Accurately record and report operational activities following company and legislative procedures.
* Assess risks before work and follow strict Health and Safety measures to protect yourself, customers, and colleagues.
* Maintain the condition and appearance of the company vehicle to meet regulatory and company standards.
* Keep accurate van stock records to ensure materials are well-stocked.
* Ensure all tools, equipment, and plant machinery are maintained, certificated, and defects reported promptly.
* Follow safeguarding procedures carefully, identifying and reporting any concerns related to customer safety.
Key Outcomes:
* Comply with legislation, company policies, and procedures.
* Consistently delivers high-quality services aligned with customer service standards.
* Accurate and timely reporting of near misses and RIDDOR accidents.
* Meeting or exceeding Guinness Property KPIs for first-time fix repairs.
* Achieving key performance and productivity goals.
* Increased customer satisfaction through reliable and professional service delivery.
* Effective collaboration with colleagues and external partners to resolve operational challenges.
* Completion of works within budget and business requirements.
* Proper identification, documentation, and referral of safeguarding concerns to Tenancy Enforcement.
This role is mobile within Swindon, Devizes and the surrounding area. The ideal candidate must live within 20 miles of Swindon.
Hours: Full-time: Mon-thurs: 8-4.30pm/ Fri: 8-3.30pm
Salary: £36,838 per annum
What you'll need to succeed
The ideal candidate must hold an NVQ Level 3 (City& Guilds) in Joinery and have at least 2 years' experience in this trade. You must also hold competence in an additional trade.
All candidates are subject to full referencing and a Basic DBS if successful.
Essential for this role:
* Confidentally demonstrate competency within the joinery trade
* Strong communication
* Hold various multi-trade skills and experience, sufficient to complete repairs, first time fix
* Proven ability to work methodically, follow agreed procedures and accurately record data and information.
* Ability to work with minimal supervision and demonstrate organisational and time-management skills
* Ability to make decisions and solve problems, seeking any advice required.
* Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines
* Ability to operate safely having taken into account any environmental circumstances and possible risks.
Desirable skills for this role:
* Experience of working within the social housing sector
What you'll get in return
A permanent job offer paying £36,838 per annum, plus company vehicle and fuel card.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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