We have an exciting opportunity for a Support Worker to join our well established team at Pirton Grange. Please note that you will need to hold a valid UK driving licence and have access to a vehicle for this position. Located in Worcestershire, Pirton Grange is a specialist nursing home, supporting people over the age of 18 with a range of Neurological conditions such as dementia, Korsakoff's syndrome, Huntington's Disease & Acquired Brain Injury. We also support people with physical health needs and those whose behaviour may challenge as well as those with forensic histories. Rated as Good by CQC, the service provides small wards dedicated to specific needs and conditions. Pirton Grange provides a safe, comfortable, and supportive home environment with access to round-the-clock clinical care and support. Our personalised and flexible approach means that we adapt our support and provide aids that help to overcome mobility, sensory and environmental barriers. The team offers person centred support delivered by our specialist team of non-judgmental, caring and professional staff. The needs of the people that we support are at the heart of everything that we do. We work hard to ensure that the care and support we provide meets every person's needs, abilities, preferences, and lifestyle. Employing over 1,600 people, Iris Care Group is the largest independent health and social care provider across the Southwest of England and South Wales. We provide innovative, effective, and forward-thinking care for adults with specialist mental healthcare needs. With over 90% of staff saying they enjoy their job; we are proud to have created environments where our staff feel rewarded and fulfilled. Work for us and you'll go home knowing that you've made a difference. What will you receive? A hourly salary of £12.82 per hour Industry-leading training Employee Assistance Program - free 24/7 confidential helpline (domestic, financial, legal, health support, etc.) High street retail discount scheme 'Recognise Me', our new staff benefits, wellbeing and recognition platform Free on-site parking and uniform Friendly and supportive work environment No zero-hour contracts Overtime opportunities Death in service Iris Care Group also offers a 'refer a friend' scheme: where you could earn as much as £1000* for every new staff member you successfully introduce. Role Responsibilities Assisting people to be as independent as they can, whether this be supporting them to learn to cook or prompting them to develop personal care skills Encourage the people we support to follow their personal planned strategies to maintain their emotional wellbeing and mental health. Ensure all records are update and procedures are followed at all times Role Requirements A good communicator and listener A desire to support individuals with complex needs Good basic comprehension of English language including basic literacy and numeracy skills. An ability to remain calm and level-headed even when faced with challenging behaviours. A commitment to constantly providing the highest standards of care for the people that we support