Job Description
Role Overview
We are seeking a strategic and hands-on Head of Technical to lead the end-to-end technical function across a fast-paced business. This role will be responsible for ensuring product quality, safety, compliance, and innovation across an extensive range of own-label and branded products.
Key Responsibilities
Technical Strategy & Leadership
* Define and execute the technical strategy aligned with business goals and growth plans
* Lead, mentor, and develop a high-performing technical team
* Act as the senior technical authority across the organisation
Quality & Compliance
* Ensure all products meet UK, EU, and international regulatory requirements
* Oversee product safety, quality assurance, and risk management frameworks
* Maintain robust quality management systems and audit processes
Supplier & Product Management
* Approve and manage suppliers, ensuring adherence to technical and ethical standards
* Drive continuous improvement in supplier performance and product quality
* Oversee product specifications, testing, and validation processes
Cross-Functional Collaboration
* Partner with Commercial, NPD, and Supply Chain teams to deliver innovation
* Support speed-to-market while maintaining compliance and quality
* Influence senior stakeholders on technical risk and opportunity
Crisis & Risk Management
* Lead responses to product recalls, quality incidents, or regulatory challenges
* Implement proactive risk mitigation strategies
Candidate
* Extensive experience in a senior technical or quality leadership role
* Retailer experience
* Proven leadership experience managing and scaling technical teams
* Demonstrated ability to influence senior stakeholders and drive change
* Experience working with global suppliers and complex supply chains desirable
* Strong commercial awareness alongside technical expertise