16 Hours per week, PT position, FTC contract.
Beauty Expert - JLP Southampton
Founded by British makeup artist Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by decoding makeup application for every person, at any age, with an easy‑to‑use, easy‑to‑choose, easy‑to‑gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels and categories.
Responsibilities
A Charlotte Tilbury Retail Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer.
* You can work at a fast pace to achieve and exceed KPI's. You feed on the buzz of achieving your goals and being the best; you not only meet expectations – you exceed them.
* "Teamwork makes the dream work" – is your working motto. You build solid relationships with team members and management contributing to a sense of teamwork in all aspects of the role.
* You champion the art of world‑class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.
* You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success.
* You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.
Qualifications
* Ideally an NVQ‑3 in Beauty Therapy.
* You have had experience as a Sales Advisor, ideally from a fast‑paced environment such as beauty, retail or FMCG.
* You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury and are not afraid to spread the word.
* Ideally you have experience in applying makeup and knowing how to adapt your style to different customers with different needs.
Benefits
* You can only be the best when you are set up to succeed. We offer on‑the‑job training and the opportunity to attend Charlotte's Magic Academy, where dreams are truly made.
* Opportunities to improve processes and have your voice truly heard.
* The opportunity to be part of a company that celebrates our achievements and offers real scope for growth and progression.
* You receive exclusive product launches before anyone else and, upon passing probation, a full Charlotte Tilbury look.
* We also offer a staff discount and access to Tilbury Treats – a rewards platform that saves you money on gym memberships, cinema tickets and more.
At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so we better serve our communities, customers, employees, and the candidates that take part in our recruitment process.
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