Complex Care Support Lead Abbots Care is a long‑established, family‑run and award‑winning home care provider with over 30 years of experience delivering trusted, compassionate and person‑centred support in Hertfordshire. Our organisation was founded in 1995 with the mission to place clients firmly in control of their own choices and to ensure that care is consistently delivered with dignity, respect and genuine compassion. We are committed to making a meaningful difference, whereby an exciting new vacancy has arisen. We are currently recruiting for a Complex Care Support Lead. Our Complex Care Support Lead is vital role ensuring the delivery of safe, high‑quality and person‑centred complex care to individuals with epilepsy, acquired brain injury (ABI) and spinal injuries. For this role you are required to have a clean full UK license with access to your own vehicle, as well as the right to work in the UK (we cannot accept overseas applications or Tier 2 Visa ) Within this role you will play a key role in leading shifts, delivering high‑quality complex care and supporting other members of the team to feel confident and skilled in their roles whilst delivering uniquely tailored care to each client. The ideal candidate will need to be: Experienced in Epilepsy care, with hands on experience when dealing with seizures. Able to monitor and record concerns within each care package and liaise with care professionals. Able to observe for changes in health or behaviour and escalate concerns promptly. Willing to foster a positive, supportive working environment that reflects Abbots Care’s values. Able to follow a unique care plan tailored to each client’s needs. Willing to be flexible within the role in terms of placement as this role may require travel throughout Hertfordshire The working hours for this role are between 7am-10pm with shift work between these hours. We ask for a mix of morning shifts and afternoon shifts to help support in each package with a minimum of 1 shift every other weekend. What We Offer: Weekday rates of £13.43 per hour, Weekend rates of £15.50 per hour There are so many reasons to join our team, but these are our top five: Feeling of reward: There is no better feeling than knowing you have made a difference to someone’s day, week or even month. Flexibility: We understand the importance of having a work life balance. Variety: No day is ever the same and this truly is a special part of working in care. Real qualifications: Unlike other care providers, we offer a full range of training and opportunities to gain qualifications, we also pay for your training course as well as the time you have spent training with us. Our perks: There are plenty of reasons you will love working with us, from our competitive pay rates to our market leading mileage pay. We have a fantastic management team and operate an open-door policy in our branches. If you are passionate about making a positive impact on the lives of others and meet the requirements outlined above, we would love to hear from you or should you require any further information on this vacancy please call our recruitment team on 01727891004 INDCOMPLEX