Location: Lomond Hills Hotel Position: Evening Receptionist (Part-time) Schedule: 4:00 PM - 10:30 PM, 2-3 shifts per week on a rotating pattern Salary: £ 10.00 - £ 12.21 per hour We are looking for someone who is over 18 years of age due to the requirements of the role. About Lomond Hills Hotel: Nestled in the charming village of Freuchie, at the foot of the picturesque Lomond Hills, our hotel offers a warm and welcoming experience to all our guests. We pride ourselves on delivering exceptional service, comfortable accommodation, and a diverse range of food and beverage options, from our vibrant bar and restaurant to versatile banqueting facilities for weddings and events. We're a hub for locals and a comfortable retreat for visitors, known for our friendly atmosphere and commitment to quality. About the Role: We are looking for a friendly and reliable Evening Receptionist to be the face of the Lomond Hills Hotel in the evenings. This is a crucial role where you will welcome guests, provide a seamless check-in experience, and serve as the primary point of contact until closing. You will also be a key support for our Health Club members, ensuring the smooth operation of the front desk and facilities. If you are a proactive problem-solver with a positive attitude, we'd love to hear from you. Key Responsibilities: - Guest Services: Checking guests in and out. Serving as the primary point of contact for all guest inquiries. Answering and directing phone calls. Responding to guest emails and online reviews. Providing a welcoming and helpful presence at the front desk. - Health Club Support: Assisting gym and swimming pool members. Performing basic and general maintenance checks of the swimming pool area. Carrying out cleaning duties to ensure the Health Club facilities are tidy and presentable for the next day. - General Duties: Handling basic administrative tasks as required. What We're Looking For: - Strong communication and customer service skills - Ability to work independently while also being a great team player - Proactive attitude with excellent attention to detail What We Offer: - A salary of £10-12.21 per hour - The opportunity to work in a beautiful location with a supportive team. - Employee discounts on hotel services and more. - A chance to make a significant impact on our guest experience. If you're ready to start a rewarding role in hospitality, apply today and become part of the Lomond Hotel family!