Job Overview
An exciting opportunity within the Children and Young People's Eating Disorder Service for a Health Care Assistant. We are a multi-disciplinary team that provides assessment and treatment to children and young people with eating disorders across Warrington, Halton, Knowsley and St Helens.
The successful candidate should be caring, compassionate and enthusiastic to learning. Working independently and as part of a team is expected. Good communication and IT skills are essential, as the role includes coordinating online groups and monitoring data on electronic patient records. Physical health observations are a key task; training will be provided but experience is desirable. The role may require travel between the four geographical areas to support families and young people.
Key Responsibilities
* Provide support to children, young people and their families/carers when accessing the service.
* Carry out physical health observations and liaise with a qualified clinician to assess risk and support the care and treatment.
* Liaise with internal and external professionals to arrange appointments and share information confidentially to best support the young person and their family/carers.
* Support the delivery of treatment and interventions within the service.
* Maintain accurate, timely and professional records to ensure patient safety.
* Work as part of a team to support other clinical and psychological staff.
* Work as a member of the multi‑disciplinary team.
* Undertake a range of patient interventions within the scope of NVQ level 3 skills as delegated.
* Offer advice to patients and carers on health promotion, lifestyle and self‑care.
* Plan and organise own work schedule once delegated by the team leader.
* Undertake basic patient observations.
* Work within existing clinical guidelines, policies and infection control procedures.
* Offer advice and support to patients and families in a wide range of situations.
* Communicate factual and sensitive information confidentially, ensuring appropriate documentation and reporting back to the team leader.
* Demonstrate own role to new starters and students.
* Ensure safe moving and handling techniques in patient care, including safe use of equipment.
* Communicate information to the multi‑disciplinary team and other agencies as appropriate.
* Undertake ordering and receipt of stores.
* Undertake further training to gain skills in other areas.
* Utilise NVQ level 3 skills within identified areas as required by the clinical team.
* Deliver patient care in line with care standards, Trust guidelines and policies.
* Document care delivered in hand‑written or electronic patient records.
* Participate in own PDR with the team leader to establish objectives, reporting arrangements, supervision and ongoing development.
* Participate in mandatory training events.
* Work with community groups to improve patient participation and involvement.
Key Skills and Qualifications
* Caring, compassionate and enthusiastic to learning.
* Strong communication skills.
* Good IT skills, including coordinating online groups and electronic patient records.
* Experience with physical health observations desirable.
* Willingness and ability to travel between the four service areas.
* Knowledge of NVQ level 3 clinical skills (or willingness to undertake).
* Ability to work independently and as part of a multi‑disciplinary team.
Benefits
* Flexible working requests will be considered.
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