Company Description
Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first and placing exciting, engaging, and entertaining experiences at more fingertips than ever before, we're pushing boundaries further with innovation, technology, and most importantly, with people like you. When you join Entain, it's your game. Let's win together.
Job Description
As a Bar and Catering Team Member, you will be responsible for delivering excellent customer service within the bar and restaurant areas. Reporting to the Bar and Catering Team Leader, you will contribute to achieving the highest standard of hospitality for the Stadium, meeting customer expectations, health and safety requirements. Are you ready to launch a winning career?
Details:
* Part-time role: 10 hours a week, 2 days
* Salary: £12.50 per hour
What you will do
* Welcome guests in a friendly and accommodating manner, making a positive first impression.
* Take orders and serve food/drinks, consistently achieving the required standards.
* Learn and retain a comprehensive understanding of all menu items to ensure maximum benefit to the guest and effective work.
* Prepare the restaurant/bar for service and carry out reasonable requests from the Bar & Catering Supervisor.
* Present a positive personal image to the customer.
* Maintain high standards of hygiene and cleanliness in the restaurant/bar areas by following routines set by the supervisor.
* Account for payments at the end of the shift.
* Ensure all equipment in the bar and restaurant is working safely and compliant with manufacturer guidelines, reporting concerns promptly.
* Ensure the safety of the bar and restaurant areas and report any concerns.
* Willingness to learn about Health and Safety.
* Deal with challenging situations calmly and professionally.
* Deliver great customer service with passion.
* Previous experience is preferred but not necessary.
Outside of this, you'll have opportunities for recognition, prizes, and to be part of an inclusive community where everyone is celebrated for being themselves.
If you need adjustments or accommodations during recruitment, please contact us.
Our Values and Benefits
At Entain, we prioritize doing what's right, creating a diverse, equitable, and inclusive future. We ensure ethical hiring practices and value everyone’s individuality. Benefits include:
* Discounts with retailers through Entain Deals
* Pension Scheme and ShareSave
* Healthcare and wellbeing support
* Development opportunities
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