Overview
Salary £26,178.60 a year
Location: Stoke-on-Trent
Hours per week: 37.5
Contract type: Fixed Term
This is a Fixed Term, Salaried vacancy that will close in a month at 23:59 BST.
The role
Fixed term for 6 months. You will be responsible for planning and delivering a wide range of events and activities to customers at Concrete’s male accommodation scheme. You’ll work with customers experiencing a variety of complex needs, including homelessness, substance misuse and mental health, and recognise that embracing diversity is essential to the success of the role. You’ll be a “community connector,” linking customers to the local area and ensuring that they feel strong, safe and confident.
Responsibilities
* Develop a wide range of individual and group activities within the scheme, to empower customers at VCH. This might include gardening clubs, cooking classes, reading group sessions, bingo, ICT skills classes and more.
* Develop an understanding and knowledge of what activities and groups are already running in the local area, to make sure that customers are connected to the community.
* Link with community hubs and lounges to build strong partnership networks.
* Make sure that activities are tailored to the needs of customers within the scheme, developing strong links with onsite staff.
* Understand the wider needs of the community and link customers to community events which benefit the wider community, where possible.
* Refer customers to external support agencies in conjunction with the onsite staff where needed.
What We’re Looking For
* Experience of event and activities co-ordination and delivery.
* Experience of engaging with complex customers.
* Experience of giving great customer service, with a genuine compassion for people. You’ll be able to deliver a friendly and approachable service that people will want to use.
* Highly motivated and outcome focused.
* Able to demonstrate the ability to provide quality direction and support a team to achieve targets.
* Able to remain calm and focused under pressure.
* Able to deliver a friendly and approachable service as part of a wider team whilst working independently to meet all of our customer’s needs.
* Full UK driving licence with access to own vehicle for work.
* DBS check.
How to apply
Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now!
Please note, we will be interviewing as we go, so may close the vacancy early if we find the right candidate.
Location tags: Stoke, Stoke-on-Trent, Events and Activities Coordinator, Homelessness, Full Time, Great Benefits, Complex Needs, Housing Crisis
Who We Are
We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas.
Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere.
Why choose us
We offer a range of employee benefits, flexible working, annual leave schemes, My Day personal time, learning and development opportunities, cycle to work scheme and Employee Assistance Programme, among others. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.
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