Administrator
Location: Salford (Onsite)
Salary: £28,000
Job Type: Full‑Time, Permanent
Overview
We are working with a well‑established organisation known for providing high‑quality, customer‑focused services and personalised support. They are looking for a highly organised and proactive Administrator to join their operations team.
This role is perfect for someone who thrives in a fast‑paced environment, enjoys varied daily tasks, and is confident managing communication channels, processing payments, and coordinating bookings. You will play an integral part in ensuring smooth service delivery across the business.
Key Responsibilities
Communication Management
Handle incoming and outgoing calls and emails, maintaining a high standard of professionalism.
Ensure all correspondence is responded to promptly and effectively.
Query Handling
Manage general internal and external enquiries.
Provide accurate information or escalate issues where necessary.
Payment Processing
Take and process customer payments efficiently.
Maintain accurate financial records in line with internal procedures.
Booking Coordination
Schedule and manage bookings for various services, appointments, or deliveries.
Liaise with internal teams and external stakeholders to ensure smooth coordination.
General Administrative Support
Provide day‑to‑day administrative assistance across the wider team.
Support office operations and ensure processes run efficiently.
Qualifications & Key Skills
Experience
Prior experience in an administrative role is essential.
Communication
Excellent written and verbal communication skills.
Professional and confident phone and email manner.
Organisation
Strong ability to multitask and prioritise in a busy environment.
Able to manage competing demands without compromising quality.
Attention to Detail
High level of accuracy, particularly when handling bookings and payment information.
Technical Skills
Confident using office software such as email, spreadsheets, and word processing tools.
Customer Service Orientation
Able to manage enquiries sympathetically, politely, and efficiently.
Strong problem‑solving skills to resolve issues promptly.
Initiative
Proactive approach to tasks and confident in taking ownership of challenges.
Benefits
Living Wage Employer
28 Days Annual Leave
Birthday Day Off
Private Healthcare Scheme
Employee Recognition Awards
Casual Fridays
Company Events
Career Progression OpportunitiesAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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