Job Specification: Project Manager (Facilities Management/Building Services)
Department: Projects
Reports To: Head of Projects
Reports: None
Location: As required by the business
Role Purpose
The Project Manager is responsible for the end-to-end delivery of project works across customer sites, ensuring projects are delivered on time, within budget, and to the highest quality standards. This includes full ownership of planning, execution, stakeholder engagement, commercial oversight, and risk management.
Key Responsibilities
* Project Delivery
* Lead and deliver a range of project works on customer sites.
* Define, scope, and plan projects to align with business cases and client expectations.
* Ensure projects meet budget and profitability targets.
* Manage the tender process, evaluate subcontractor bids, and oversee procurement.
* Fulfil Principal Contractor duties under CDM regulations.
* Ensure adherence to QHSE standards and project governance processes.
* Coordinate estimating, surveying, and on-site management activities.
* Maintain up-to-date project documentation and reporting.
* Stakeholder & Client Management
* Act as a trusted advisor to clients, translating requirements into deliverable solutions.
* Ensure effective communication and alignment with key stakeholders.
* Secure client approval and sign-off in line with project milestones.
* Business Development
* Identify project opportunities within an existing portfolio of maintenance contracts.
* Build and maintain a pipeline of future projects.
* Support bid development using case studies and site tours.
* Commercial Management
* Own the P&L for each project.
* Ensure commercial viability and contract compliance.
* Manage subcontractor valuations and applications for payment.
* Analyse variances and implement corrective actions where necessary.
Project Controls
* Develop and maintain project plans, programmes, and phase documentation.
* Oversee subcontractor RAMS and ensure QHSE compliance.
* Capture, price, and manage project variations.
* Deliver practical completion, including final account closeout and O&M documentation.
Person Specification
* Minimum 5 years of project management experience in M&E, FM, construction, or critical environments.
* Proven P&L ownership and financial management.
* Strong commercial awareness and negotiation skills.
* Able to manage internal and external client relationships.
* Experience managing multiple stakeholders and delivering against deadlines.
Qualifications
* Recognised technical qualification (Construction, Mechanical or Electrical).
* CDM regulations.
* IOSH Managing Safely and/or SMSTS.
* Project Management certification.
* Strong written and verbal communication skills.
Desirable:
* NEBOSH qualification.
* Aptitude & Personal Qualities
* High integrity and self-motivation.
* Strong influencing and interpersonal skills.
* Organised, detail-oriented, and results-driven.
* Ability to manage complexity and competing priorities.
Additional Information
This role is self-funding; the postholder is expected to recover their full costs through project delivery. The above outlines the general scope and responsibilities of the role and may evolve to meet business needs.