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Service Operations Manager (Learning Disabilities), Bedford
Client: The Partnership of Care
Location: Bedford, United Kingdom
Job Category: Other
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EU work permit required:
Yes
Job Views:
1
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
The service manager has responsibility for coordinating staff and resources to achieve high standards of care, considering the physical, social, and psychological needs of service users. Ensuring welfare, compliance with standards, and statutory requirements. Operating within legislation and promoting values and care ethos.
The area Service manager will oversee and support managers for 5 supported living projects and community activities for adults and children of Lynton Community Care, reporting directly to the Registered Individual.
Key Responsibilities:
1. Referring, assessing, liaising with care teams, families, and advocates to develop personalized care and risk management plans.
2. Maintaining good communication and relationships with service users, relatives, and professionals.
3. Ensuring compliance with statutory requirements and best practices, including relevant acts and safety regulations.
4. Controlling the environment, ensuring health, safety, infection control, and risk assessments are up to date.
5. Cooperating with CIW, understanding standards, and fulfilling statutory notifications.
6. Managing documentation related to the home, maintenance, and legal requirements.
7. Monitoring and investigating complaints, generating reports, and implementing improvements.
8. Recruiting, inducting, and training staff; promoting openness and team development.
9. Building positive relationships and effective communication mechanisms.
10. Participating in disciplinary processes and managing staff schedules, absences, and holidays.
11. Managing medication procedures, budgeting, and monitoring expenditure.
12. Safeguarding service users and addressing safeguarding issues.
13. Handling applications for Deprivation of Liberty Safeguards and working with personal representatives.
14. Being on call out of hours for advice and incident response.
15. Attending supervision, engaging in CPD, and contributing to business strategy and growth.
16. Performing other duties as assigned by the Director, including financial management and report writing.
The service manager must possess skills and qualifications to support both adults and children with learning disabilities.
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