Position Overview
Job Title: Operations – Team Member
Location: London
Corporate Title: Vice President
We are looking for a proactive Operations professional to support our growing UK business. The role will work closely with Relationship Managers, the India offshore centre, and external vendors to ensure timely and accurate execution of operational activities in line with internal processes and policies. You will play a key role in supporting business initiatives, driving process improvements, maintaining strong risk and control standards, and working in a fast‑paced, collaborative environment with broad stakeholder exposure.
Key Responsibilities
* Support operational initiatives, technology upgrades, and regulatory change projects impacting the private banking middle office.
* Provide operational support to Relationship Managers, ensuring timely and accurate execution of client transactions and resolution of any operational issues.
* Identify inefficiencies and implement process enhancements to improve turnaround times, minimise errors, and optimise the client experience; continuously review operational workflows for efficiency improvements.
* Monitor and oversee the end‑to‑end processing of trades, cash movements, foreign exchange, and other client instructions.
* Oversee daily reconciliations of cash, securities, and positions and ensure robust control frameworks to mitigate operational risk and ensure payments are processed accurately, timely and meet compliance requirements; act as escalation point for payment delays and errors.
* Prepare and deliver regular operational reports to senior management, highlighting key metrics, issues, and process improvements, and mentor and develop offshore Operations staff, promoting a high‑performance, client‑centric culture. Assign tasks, monitor team performance and conduct regular performance reviews.
Skills and Experience
* Understanding of UK banking compliance requirements (CASS experience is a plus).
* Proven experience in private banking, wealth management, or related operations roles.
* Strong understanding of financial instruments, trade lifecycle, and private banking products.
* Degree in Banking, Accountancy, Business Administration or related discipline.
* Excellent analytical and problem‑solving skills, strong organisation and multitasking abilities, and effective communication and interpersonal skills to interact with senior stakeholders.
* Proficiency with core banking systems and operations platforms (e.g., Avaloq) is a plus.
Benefits
* Hybrid working model offering flexible remote work options.
* Competitive salary and non‑contributory pension.
* 30 days’ holiday plus bank holidays, with option to purchase additional days.
* Life assurance and private healthcare for you and your family.
* Flexible benefits including retail discounts, Bike4Work scheme, gym benefits.
* Opportunity to support CSR programme and 2 days’ volunteering leave per year.
We welcome applications from all people and promote a positive, fair, and inclusive work environment. If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on adjustmentsconcierge@db.com.
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