Home Office - EO Caseworker
Location: Capital Building, Liverpool, L3 9PP
Hybrid: 60% office 40% remote
Pay: £15.53 per hour
Working Days/Hours: Monday to Friday, 37hr per week, Flexi as long as completed 7.24hrs and logged on core times 10am - 3pm
Full-time attendance is required for the duration of training. Hybrid working can only be permitted once approved by the manager and when they are satisfied that the candidate is ready to do so.
Job Description
Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as a EO caseworker.
Responsibilities
The Status Review Unit carries out complex investigations to protect the integrity of the UK immigration system. As a Caseworker, you will assess whether individuals have obtained or retained immigration status through fraud, deception, or changes in circumstances, and make clear, high-quality decisions based on evidence.
* Manage and progress your own caseload, completing investigations thoroughly and on time.
* Gather and analyse evidence using a range of intelligence tools and systems.
* Conduct investigative interviews where required.
* Make well-reasoned, defensible decisions on immigration status.
* Draft clear, high-quality decision letters.
* Stay up to date with relevant legislation, rules and policy.
* Work collaboratively across the unit and contribute to continuous improvement.
* Maintain high professional standards and handle sensitive information securely.
Training
No annual leave during training period. Initial 2-weeks classroom training (potentially virtual) with ongoing mentor support until signed off to complete decisions independently.
Clearance Level
SC + Basic DBS (to be applied for by Brook Street upon a successful application)
Role Specific Requirements
You must hold a valid passport and must have lived in the UK for longer than 5 years. Please note that a period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.
EEO Statements
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all of the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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