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Remote call center manager

FreelanceJobs
Call centre manager
US$10 - US$20 an hour
Posted: 23 February
Offer description

Call Center Manager (Solar Industry) – Build & Lead Our Outbound Team

Full-Time | High Earning Potential

Company Overview

Xynergy Power is one of the fastest-growing solar companies in the U.S., known for our 3–30 day installation timelines, transparent processes, and reliable same-day payouts after funding. We're expanding fast and building a strong internal call center to support nationwide solar growth.

Why Work With Xynergy Power?

Fastest solar installation timelines in the industry (3–30 days)
Same-day payouts after lender funding
Long-term infrastructure and stable leadership team
Opportunity to build and lead an entire call center from scratch
Aggressive growth plans with strong company stability

What We Offer

Competitive commission + performance bonus plan
Leadership-level earning potential
Clear growth paths as the team scales

About the Role
We are seeking an experienced Call Center Manager with a solar background to build, train, and lead our outbound solar calling team. This is a hands-on leadership role where you'll create structure, optimize performance, and develop a high-quality appointment-setting operation from the ground up.

Call Center Management (required)
Solar call center experience required

Base Pay:
40 hours/week
(Base + commissions + performance bonuses)

Key Responsibilities

Build and manage a high-performance outbound solar call center team
Hire, train, coach, and mentor callers & appointment setters
Create scripts, workflows, KPIs, and performance tracking systems
Oversee daily operations (calls, follow-ups, CRM usage, lead distribution)
Collaborate with sales leadership to improve lead quality & conversions
Set weekly goals and ensure call volume + appointment targets are met
Provide performance reports to senior leadership
Maintain professionalism and consistent homeowner communication

Required Qualifications
Proven solar call center experience (required)
Experience managing or leading a call center team
Strong leadership, coaching, and communication skills
Ability to build scripts, training programs, and KPIs
Experience with CRM systems and outbound calling tools
Strong problem-solving skills and an accountability leadership style
Organized, adaptable, and able to work independently

Contract duration of more than 6 months. with 40 hours per week.

Mandatory skills: Outbound Sales, Cold Calling, Sales, Lead Generation, Relationship Management, Sales & Marketing, Business with 10-99 Employees

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