Overview
Christian Dior Couture invites you to join the Dior family and share the passion for luxury. We seek a Sales Associate with luxury sales expertise to become a specialist in Dior couture.
Responsibilities
* Greet, serve and advise customers with the highest standard of service at all times.
* Develop loyalty by building 1‑2‑1 personal shopper relationships.
* Demonstrate product knowledge and stay aware of current advertising, new launches and promotions.
* Introduce add‑on sales and achieve maximum sales potential in line with targets.
* Deal effectively with customer complaints by liaising with the line manager when necessary.
* Maintain knowledge of sales targets and boutique performance daily and weekly.
* Follow all stock management procedures.
* Support the team to maintain the highest standards of housekeeping and display.
* Use selling systems, cash, credit and exchange procedures.
* Take all actions necessary to maximize security and prevent theft.
* Operate the Department in accordance with company administration systems and procedures to minimize losses.
* Participate in team meetings and make a positive contribution.
* Carry out any additional duties as directed by the management team.
Qualifications
* Must be available to work full‑time 40 hours per week with Monday to Sunday flexibility.
* Previous experience within luxury fashion.
* Excellent communication and relationship‑building skills.
* An existing client book (preferred).
* A passion for Christian Dior and our collections.
* Strong knowledge of fashion and trends.
* Fluency in a second language (preferred).
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