Overview
The Trainee Manager Programme is the first step to managing one of our franchised UK restaurants. Many of our franchises have £million plus turnover and employ a team of 60 or more people.
From day one, you’ll be based on the shop floor learning how each area of the business works. You’ll rotate between areas such as serving customers, stock control, and other operational areas while you work with crew, crew trainers, customer care teams and assistant managers during an intensive initial training period.
Responsibilities and Learning
You’ll be involved in hands‑on operations on the shop floor, learn how different areas of the business function, and develop leadership skills through practical experience and instruction.
Support and Wellbeing
We support your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
Recruitment Support
Olivia is our friendly virtual assistant to support you through the application process 24/7. She can answer questions, guide you through application steps, or help you find what you need. She cannot make hiring decisions.
Eligibility and Documentation
Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents for evidence of your right to work can be found here. You’ll need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.
Interview
The interview is an essential part of our hiring process. We assess values, attitudes and whether you’d be a good fit. We may ask for examples of times you’ve worked as part of a team and how you contributed to that team. We hire for qualities and potential, not just qualifications.
Prospects and Training
Our employees tend to stay with us because the environment is fun, sociable and flexible, with opportunities to progress into roles with more responsibility. Many restaurant managers and franchisees started as crew members. We offer award‑winning learning, nationally recognised qualifications, comprehensive benefits and a clear career path. You’ll receive training, knowledge and confidence. You’ll be expected to learn, apply what you’ve learned, and lead by example. The role is challenging and diverse, so self‑motivation and adaptability help. As a global brand, you’ll adhere to all policies and focus on delivering a great customer experience.
Requirements
Open to Graduates or those with experience in a customer‑facing environment or managing teams. You’ll want to provide a great experience for customers and be passionate about training and developing your teams. You’ll need to be comfortable rolling up your sleeves and getting involved in every area of the restaurant, and be a quick learner. A logical mind and strong people skills are important.
Pay, Shifts and Benefits
Premium shift pay for overnight work. All team members earn above the national minimum wage. We offer benefits including holiday and sick pay, and employee discounts at retailers.
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