We are currently recruiting for an EO2 in Enniskillen. The successful candidates will be required to start once the vetting paperwork, ANI clearance has been completed.
Start date: ASAP
Duration: 8 Months
Rate of pay: £14.50
Hours of work : Monday to Friday 9-5 (37 hours)
Key Responsibilities:
Work Coaches are based in the Front Office of a JBO.
A Work Coach assists claimants to secure and maintain employment tailored to their individual needs. For this to happen they must understand the entire end to end claimant journey and appreciate the impact on other areas and signpost the claimant to the relevant support. To do this the Work Coach will use a range of channels including face to face or telephone interviews always emphasising the importance of using the Journal for recording work preparation and job search activities.
A Work Coach provides regular advice, guidance, coaching and information to our claimants, empowering them to become, where feasible, self-sufficient in their journey towards work. They offer the right choices and support to meet the needs of our customers. They establish and explain the next steps for the claimant and explain their responsibilities in the process such as reporting change of circumstances. Highlight the potential consequences of non-compliance to the claimant and explain how the sanction process works.
Due to the wide-ranging claimant base, it is vital Work Coaches have the skills and knowledge to deliver an effective, proactive, and valuable service.
Build constructive relationships with the external Delivery Partners.
Please note you will be required to attend mandatory training with no leave permitted during the training and consolidation period at least 1 day of this training will require travel to another area.
Essential Criteria applicants must have:
Proof of 5 GCSEs including English and Maths grade C or above or the equivalent to this and 2 A-levels
Excellent IT skills, including use of Microsoft Word and Excel.
Excellent communication skills.
Proven ability to use own initiative.
Please send your CV via the link or to Jack.Knox@therecruitmentco.uk