Support Auditor
Responsible to: Senior Support Worker
Responsible for: Internal auditing of support files and property folders
Hours: 35 per week
Contract Type: Self-Employed
Qualifications & Experience
* Proven experience conducting full audit cycles of support case files, with the ability to identify errors and recommend improvements.
* Strong attention to detail and critical thinking skills in reviewing documentation.
* Knowledge of supported housing service delivery and relevant legal frameworks.
* Familiarity with professional best practices in support delivery, including evidence-based documentation.
* Ability to meet predefined targets within set timescales.
* Commitment to maintaining high standards across all support files, with accountability shared among auditors, senior support workers, and support workers.
Key Responsibilities Support File Auditing
* Conduct thorough audits of support case files to ensure compliance with internal standards and external regulations.
* Complete audit reports for each case file reviewed.
* Maintain and update the audit tracker spreadsheet daily to reflect current caseloads and progress.
* Meet daily, weekly, and monthly audit targets as set by management.
* Ensure that one-third of 20% of support files are submitted for external review, in line with RLS directives.
Quality Assurance & Compliance
* Implement improvements in the auditing process as identified through internal reviews.
* Collaborate with Senior Support Workers to audit paperwork associated with service users.
* Facilitate processes to ensure successful external audits and communicate these processes to relevant staff.
* Conduct internal spot checks on support worker case files
* Deliver training sessions to support workers to promote continuous improvement in documentation standards.
Job Type: Full-time
Pay: £12.44 per hour
Benefits:
* Casual dress
* On-site parking
Application question(s):
* Do you have access to a personal vehicle?
* Are you in Birmingham?
Experience:
* Support/Care: 1 year (preferred)
Work Location: In person