Overview
Location: Aylesford Employer: Tesco
Salary: Competitive with Excellent Benefits Package
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, with a minimum of 12 hours available if requested. We offer flexibility on availability and will schedule contracted hours with 3 weeks’ notice. You will deliver Tesco orders across a wide region and interact with customers in their homes, providing great service with a smile.
It’s hands-on, physical and full of variety. You’ll feel like your own boss on most shifts, delivering to customers with the support of a Management team back at base. Tesco welcomes applicants seeking flexibility, stability, or a change of career direction.
Responsibilities
* Delivering your part of the customer shopping trip, ensuring the van and trays are clean and tidy, and leaving the back yard clean and free of rubbish.
* Ensuring trays are washed as part of the tray wash process and loading the van as required, checking roadworthiness.
* Communicating with customers about changes to their order, including substitutions, and offering refunds where needed.
* Taking care of products/deliveries as if they were your own and ensuring customers are not charged more for substitutions.
* Delivering within the customer’s time slot, and calling the customer if arriving early or the store if late (30 minutes or more).
Requirements
* Build relationships with colleagues to create team spirit and ensure the store delivers excellent service.
* Be warm and welcoming in interactions with customers and colleagues, understanding customer needs and expressing gratitude.
* Respond quickly to changing customer needs and embrace changes within the store.
* Be energetic and driven to exceed expectations, balancing home and work life.
* Share ideas with the Manager and colleagues on store improvements.
* A UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
* Able to adhere to the GB Domestic Driving Rules.
What’s in it for you
* Full-time flexible roles available, 5 days out of 7, with shifts Monday to Sunday 5:15am–11:00pm.
* Excellent benefits include: holiday allowance starting at 20 days plus a personal day (rising to 22 days after 12 months, plus bank holidays); flexible working from day one; Tesco Colleague Clubcard discounts; access to wellbeing services; life cover and a pension with employer contributions; various optional benefits (discounts, cycle to work, etc.).
* Uniform provided and policies to support you for all moments of life.
* Access to colleague networks and information about accessibility support (Disability Confident Leader).
About us
Our vision at Tesco is to be every customer's favourite way to shop, with a core purpose of serving customers, communities and the planet a little better every day. We are proud of our inclusive culture and commitment to diversity, offering flexible and blended working options where possible. The recruitment process is designed to be inclusive and accessible.
Note: If you are successful, your offer will be conditional upon providing your bank account details on your agreed start date.
We welcome applications from all backgrounds and are committed to equal opportunity in employment.
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