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Admin assistant

Cramlington
CKML Limited
Admin assistant
Posted: 19 October
Offer description

Job Overview

We are seeking a reliable and highly organized Administrative Assistant to support the operations of our Subway franchise group, which manages 10 stores. The successful candidate will play a key role in coordinating administrative functions across all locations, assisting with store communication, record keeping, staff support, accounts, HR, Health annd Safety and general business operations. This position is ideal for someone who enjoys a fast-paced, hands‑on environment and can balance multiple priorities efficiently.


Key Responsibilities

* Provide administrative support to the Directors, Operations Managers and store leadership teams.
* Maintain accurate and up-to-date records for staffing, training, payroll, and compliance across all stores.
* Coordinate communication between stores and head office to ensure smooth daily operations.
* Assist with scheduling, data entry, and preparation of reports related to sales, inventory, and staff performance.
* Support recruitment and onboarding processes for new team members.
* Manage office supplies, uniforms, and store-related documentation.
* Assist with financial administration, including invoice processing, petty cash reconciliation, and expense tracking.
* Help coordinate meetings, audits, and training sessions for store teams.
* Handle general administrative tasks such as filing, correspondence, and responding to inquiries.


Qualifications

* Previous experience in an administrative or office support role (experience in hospitality or retail preferred).
* Strong organisational and multitasking skills with attention to detail.
* Excellent communication and interpersonal abilities.
* Proficiency in Microsoft Office (Excel, Word, Outlook).
* Ability to handle confidential information with professionalism and discretion.
* Basic knowledge of bookkeeping or payroll systems (e.g., Sage) is advantageous.
* Current driver’s license preferred (some travel between stores may be required).


Personal Attributes

* Proactive, dependable, and able to work independently.
* A team player with a positive attitude and strong work ethic.
* Comfortable working in a fast-paced, dynamic environment.
* Customer-focused mindset and commitment to supporting operational excellence.


Compensation & Benefits

* Competitive salary based on experience.
* Opportunities for professional development and growth within the company.
* Supportive team culture in a growing hospitality business.


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