Overview
Join Our Team as a Dunkin' Donuts Store Manager! Dunkin' Donuts is seeking a proactive and enthusiastic Store Manager to take charge of the daily operations of our bustling store. This role is about creating a positive atmosphere, ensuring high standards, and building community connections. If you're passionate about leadership, customer satisfaction, and love the energy of a fast-paced environment, this is the role for you!
Responsibilities
* Lead and develop a team of assistant managers, shift leaders, and crew members, fostering professional growth and teamwork.
* Oversee all aspects of store operations, ensuring compliance with standards in customer service, food costs, safety, sanitation, and product preparation.
* Manage store performance through annual reviews and ongoing coaching to maintain high customer service and employee morale.
* Collaborate with area managers, lead store meetings, and drive initiatives for store growth and excellence.
* Engage with guests, manage feedback, and ensure an outstanding customer experience.
* Cultivate a strong team through training, development, and performance assessments.
* Monitor and enhance store performance, ensuring top-notch service and compliance with health and safety standards.
* Manage inventory, orders, and the introduction of new products and promotions.
* Handle cash management, budgeting, and scheduling to optimize store operations.
* Ensure the store and all equipment are well-maintained and presentable.
* Achieve high scores on inspections and audits, adhering to federal, state, and local labor laws.
* Perform other duties as assigned.
Qualifications
* Must be 21+ years old.
* 2+ years in a food service or retail environment preferred.
* Valid driver's license and access to a vehicle with insurance.
* Ability to pass a background check and drug test.
* Flexibility to work various shifts as needed.
* Strong interpersonal and leadership skills, with good judgment, tact, and diplomacy to resolve conflicts.
* Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis.
Benefits
* Weekly pay
* Paid time off
* Career advancement opportunities and internal promotion
* 401(k) with 6% company match
* Comprehensive medical, vision, and dental insurance
* Competitive pay range: $44,000-$51,000 per year
Employment details
* Job function: Management and Manufacturing
* Industry: Retail
* Employment type: Full-time
Equal Opportunity Employer. GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law.
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