Information Technology Support Technician
Studley, Warwickshire
£13.00 per hour
20 hours per week (flexible)
Permanent role with progression opportunity
Coats Recruitment is working with a well‑established IT support business based in Studley, Warwickshire, who are looking to recruit an IT Support Technician to join their team on a part‑time basis, with the opportunity to progress into a full‑time position as the role develops.
This is a varied, hands‑on role supporting a wide range of clients, so it would suit someone who enjoys problem‑solving and working across different environments, providing both remote and on‑site IT support.
Key responsibilities
* Providing IT helpdesk support to a broad client base
* Supporting and managing approximately 1200 business accounts
* Administering Microsoft 365 environments (user management, basic admin and troubleshooting)
* Diagnosing and resolving hardware and software issues
* Delivering practical IT solutions to clients in a clear and efficient way
* Attending client sites for on‑site support when required
* Working across both office‑based and field‑based support
What we’re looking for
* Previous experience in an IT support or helpdesk role
* Strong working knowledge of Microsoft 365 (admin experience preferred)
* Good understanding of IT hardware and general troubleshooting
* Strong problem‑solving skills with a proactive approach
* Confident communicating with a range of clients
* Full UK driving licence is essential
What’s on offer
* £13.00 per hour
* 20 hours per week with flexible working
* Part‑time role with genuine progression to full‑time
* Varied workload across multiple clients and systems
* Office and field‑based work
* Supportive and growing IT business
If you’re an IT Support Technician looking for a flexible part‑time role with progression potential in the Studley area, please apply with your CV or get in touch for more details.
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