Job Title: Response Officer Night Only (Temporary)
Salary: £26,403 – £28,142 (pro rata) + shift allowance & weekend enhancements
Hours: 35.25 hours
Contract: Temporary
Location: Leedswatch
Overview
You will work 35.25 hours per week on a 4 days on, 4 days off shift rota from 17:00 to 04:00. The post is temporary until 31 July 2026 with a basic starting salary of £28,142 per annum pro‑rata and potential to earn £37,428 with enhancements. Leeds City Council, one of the largest employers in the region, is looking for individuals who embody its values and ambitions.
About You
As a Response Officer you will:
* Respond to and witness noise complaints, asking perpetrators to reduce or stop noise levels.
* Document observations in accurate paperwork and attend court as required.
* Conduct routine patrols and security checks at various locations.
What You Will Bring
* Full UK driving licence and ability to drive safely.
* Pass Police vetting and retain a clear criminal record where required.
* Maintain accurate records in compliance with regulations, policy and legislation.
* Willingness to attend court and give evidence when necessary.
* Work independently, make decisions within agreed criteria and handle difficult situations.
* Excellent communication skills and a team‑player attitude, with motivation and critical thinking.
About the Role
As a Response Officer (Nights only) you will work in pairs to evaluate noise nuisance reports against Section 79(1) of the Environmental Protection Act 1990 and the Anti‑Social Behaviour, Crime & Policing Act 2014. You will provide a professional service to customers and partners, supporting crime reduction and the Safer Leeds Plan.
What We Offer
* Competitive salary, annual leave and statutory holidays.
* Membership of the West Yorkshire Pension Fund with generous contributions.
* Flexible and hybrid working arrangements where service requirements allow.
* Clear career pathway and professional development opportunities.
* Benefit package supporting well‑being and cost‑effectiveness.
Job Purpose
To deliver a responsive, professional service to customers and partners, supporting crime reduction in line with the Safer Leeds Plan. This involves working with a team of Response Officers to assess noise nuisance reports and assist public safety.
Responsibilities
* Use own initiative where appropriate.
* Comply with operational procedures and guidelines.
* Work flexibly to meet service needs and development.
* Contribute to Leedswatch promotion and development.
* Collaborate with Police and other agencies, engaging in action days and initiatives.
* Use communication tools (radios, telephone, body cameras, mobile CCTV, basic IT).
* Return calls to confirm noise status and respond to ongoing issues.
* Contact premises to advise on noise reduction, and if necessary, serve warnings or legal notices.
* Attend court when required.
* Maintain professional conduct at all times, even in difficult or abusive situations.
* Patrol and report all insecurities, securing premises as needed.
* Handle key management duties and administer dynamic risk assessments.
* Participate in training, appraisals, and professional development.
* Support equality, diversity and anti‑discrimination initiatives as per council policy.
* Work within the council’s flexibility protocol and other relevant policies.
Qualifications
You must be willing to undertake Security Industry Authority Level 2 BTEC awards for security.
Essential Requirements
* Full current UK driving licence.
* Accurate record‑keeping and understanding of regulations, policy and legislation.
* Preservation of crime scenes & evidence.
* Teamwork and team‑building contributions.
* Initiative, responsibility and decision‑making within agreed criteria.
* Effective communication at all levels.
* Minimum supervision.
* Conflict resolution skills.
* Understanding of confidentiality and the Data Protection Act.
* Preparation of accurate information and witness statements.
* Attendance at court for evidence provision.
* Analysis and assessment of appropriate actions to prevent recurrence.
* Compliance with health and safety policies.
* Computer package experience.
* Experience liaising with Police and other agencies.
* Teamwork to meet targets and deliver a responsive service.
Essential Behavioural and Other Characteristics
* Understand and embrace Leeds City Council values, behaviours and codes of conduct.
* Commit to continuous improvement toward the council’s health & wellbeing, inclusive growth and zero carbon ambitions.
* Understand and uphold equality and diversity policies.
* Active participation in training and development activities.
* Flexible and adaptable to change and other services’ needs.
* Compliance with council policies and procedures.
* Support equality and anti‑discriminatory practices, challenging incidents of racism, bullying, harassment, and abuse.
* Adhere to the council’s flexibility protocol.
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