Job Description What You’ll Do Lead & Elevate : Recruit, train, and develop an ambitious team, giving regular, constructive feedback to maximise performance. Drive Results : Own membership growth, secondary spend, and all revenue streams to maximise overall profitability. Deliver Exceptional Experiences : Lead by example on the gym floor and reception, ensuring every visit feels elevated and personal. Operate with Precision : Ensure all operational processes (daily, weekly, monthly) are delivered to the highest standard, consistently. Champion Standards : Maintain outstanding cleanliness, presentation, and safety standards at all times. Engage & Motivate : Build team buy-in to national focuses and campaigns (WorkoutWednesday, WeCommunicate). Problem Solve Fearlessly : Stay resilient, agile, and solutions-driven in the face of challenges. Compliance & Safety : Oversee all policies and procedures, including Health & Safety and pool plant operations.