Receptionist - Wilmslow
Hotel Receptionist Vacancy
We are looking for a Receptionist to join our fabulous team.
What we offer our Receptionists:
* Annual profit share, ensuring you share in the success of the company
* 30% discount on food and drink across our pubs and inns for you and friends and family
* 50% off food when on shift
* Discounted stays in our hotels and inns
* Wellbeing support with our Employee Assistant Programme
* Great opportunities to grow in your role and progress your career
* Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Receptionist does at our Hotel:
* Meet and greet guests and visitors to the Hotel
* Manage face to face, on line and telephone bookings
* Check all reservations and room allocations
* Handle guest queries and requirements
* Check guests in and out of the Hotel
* Prepare restaurant reservations
* Maintain occupancy levels on the computer system
* Manage the computer system including room rates and changes
* Deal with customer requirements, complaints and service issues
* Handle cash and card payments
* Ensure a safe environment in which to work; report any hazard or maintenance defects immediately