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Quality & assurance lead

Birmingham (West Midlands)
NHS
Posted: 8 September
Offer description

Job summary

Options for Care is looking to recruit a Quality and Assurance Lead to work across our organisation.

The postholder will lead on clinical quality, regulatory compliance, and risk management across all the Options for Care services. You will work in partnership with the Registered Managers, Head of Therapies and Operations Director to drive continuous improvement across all of the Organisation, promoting consistency and ensuring all aspects of direct care are delivered at the highest quality.


Main duties of the job

* Support the quality and performance of CQC Registered Managers, use clinical metrics and data to identify risks and ensure safe, effective care.
* Provide overall organisational assurance to internal and external stakeholders.
* Contribute to strategic initiatives including reflective and restrictive practice, policy development and service innovation.
* Maintain a strong understanding of national and local legislation and the CQC regulatory framework.
* Demonstrate previous experience of quality assurance and understanding of the audit cycle.


About us

Options for Care provides mental health recovery services in Birmingham. Our primary objective is to empower service users and help them realise their full potential through improvements in their quality of life and a steady progression towards recovery, culminating in successful discharge. We are proud to share our unwavering commitment to our mission, vision, and values.


Job details

Date posted: 03 September 2025

Pay scheme: Other

Salary: Depending on experience From £47,000

Contract: Permanent

Working pattern: Full-time

Reference number: E0277-25-0027

Job locations:

* 70-72 Handworth Wood Road, Birmingham, B20 2DT
* 106 Moseley Road, Birmingham, B12 0HG
* Orchard House, Holly Lane, Erdington, Birmingham, B24 9JP
* 4 Montague Road, Edgbaston, Birmingham, B16 9HR


Job responsibilities

A key element of this role is to ensure evidence based clinical interventions are provided to service users, offering clinical leadership through direct support and role modelling best practice. In collaboration with the Registered Managers, Head of Therapies, Health Care Training Lead, and Operations Director the postholder will support continuous clinical and professional development for staff through on the job coaching, mentoring, supervision, and training.


Person Specification

Qualifications – Essential

* Professional Qualification
* Degree level education or equivalent
* Professional and personal development related to rehabilitation and recovery
* Experience of working within the mental health sector
* Evidence of Continuing Professional Development.
* Able to demonstrate experience of negotiating and influencing change in a clinical setting
* Understanding of infection prevention and control
* Awareness of safeguarding agendas in Mental Health and associated legislation
* Familiarity with current data protection and information governance legislation and guidelines
* Evidence of understanding of the principles of clinical governance and relationship to mental health care
* Knowledge of clinical risk assessment and management
* Delivery of clinical supervision
* Experience of audit, improving practice and reviewing incidents

Note: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure to the Disclosure and Barring Service may be required. Applicants must have current UK professional registration. For further information please refer to the NHS Careers website (opens in a new window).

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