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Overview
Total Contracted Hours: 40
An exciting new Shift Manager opportunity at DX!
This is a backshift/afternoons based vacancy.
Role Summary
The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key Responsibilities
* Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
* Ensure all activities are undertaken in line with company policies in safe and proactive manner.
* Manage costs and performance of the shift.
* Lead and engage a team to drive excellent customer service.
* Effectively manage performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
* Monitor KPIs, identify and communicate actions and highlight areas for improvement.
* Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential Criteria
* Previous experience in the logistics or distribution industry.
Additional Information
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits
* Competitive Rates of Pay
* Holidays: 25 days increasing with length of service + bank holidays
* Long Service Recognition scheme
* Enhanced Maternity & Paternity
* Company Pension Scheme
* Life Assurance
* Employee Assistance programme including 24/7 Virtual GP
* DX Discounts Portal
* Excellent opportunities for career progression
We look forward to hearing from you!
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Transportation, Logistics, Supply Chain and Storage
Is this role a fit? We invite you to apply and join our team at DX NETWORK SERVICES LIMITED.
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