You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but everything you do matters in ensuring our customers receive everything they came for, served quickly and efficiently.
We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsibilities include the accurate picking and dispatch of goods using a handheld terminal, and informing the Manager of any discrepancies.
Checking product quality, shelf life, and ensuring packaging is robust for delivery preparation.
Providing high standards of customer service by processing deliveries efficiently and meeting targets.
Dealing politely with delivery staff, responding appropriately to queries and complaints, and referring complex issues to a supervisor.
A positive attitude and comfort with working towards designated pick rates are essential. Punctuality, proper presentation, and a passion for customer service are also required.
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centres nationwide.
We value diversity, equity, and inclusion (DE&I) at Booker, ensuring everyone feels represented and able to be themselves at work. We support flexible working arrangements to accommodate various life circumstances and career stages.
Booker is a Disability Confident Committed employer, committed to an inclusive and accessible recruitment process. For accessibility support, please contact recruitment@bookergroup.com.
Please note that candidates over 18 are required for roles involving early or late shifts, warehouse work, or working with alcohol and spirits.
During high application volumes, some roles may close earlier than advertised. We can only provide feedback to candidates who attend interviews.
Booker Group is part of Tesco plc but operates separately, with different benefits. For more information, visit www.bookergroupjobs.co.uk.
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