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Supported housing officer

Alveston
Elim Housing Association
Supported housing officer
€30,000 a year
Posted: 17h ago
Offer description

The role will be offering Psychologically informed housing and support to vulnerable adults in a house located in Alveston South Gloucestershire.

The Supported Housing Officer will be responsible for providing low to medium tailored 1-2-1 support to 12 residents, both men and women between the age of 18 and 65 who are at the risk of homelessness. We support residents to sustain and gain the confidence and skills to successfully maintain their tenancy and to secure permanent housing to enable them to live independently.


What you will be doing:

* Monitor and manage rent accounts, ensuring arrears are addressed in line with organisational procedure.
* Establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co‑produced planned programme of support.
* Deliver welfare benefits and budgeting advice to individuals to ensure their income is maximised and financial resilience and capacity increased.
* Assist individuals to identify and access appropriate move‑on accommodation.
* Promote opportunities and encourage the raising of aspirations of the individuals you support in education, training and employment.
* Carry out regular compliance checks, including room inspections.
* Conduct health and safety checks in line with company policies and legal requirements.
* Perform weekly fire alarm tests and ensure accurate records are maintained.
* Identify, log, and report maintenance issues promptly, following the appropriate reporting procedures.
* Support a safe, compliant, and well‑maintained environment at all times.


What you will need to be successful:

* Excellent communication skills, with the ability to communicate at all levels both orally and in writing, tailoring to individual need when required.
* Ability to work in partnership with multiple agencies, including statutory agencies to improve outcomes for those receiving our services.
* Empathy with the causes of homelessness for vulnerable parents and the barriers they face.
* Ability to identify and raise the aspirations of those receiving our services, encouraging education, training and employment.
* Ability to maintain accurate and up to date records by using common Microsoft Office packages, Excel, Word, Outlook and other systems and software.


Elim colleagues benefit from:

* 25 days annual holiday rising to 30 days.
* Paid day off for your birthday each year.
* Access to training and career development through Elim Skills Academy.
* Company pension.
* Life Assurance.
* Health cash plan, which includes discounts to a wide range of shops and services.
* Free on street parking.
* Paid one day volunteer leave.
* Mileage expenses reimbursed.
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