Overview
Join to apply for the Planner role at Budweiser Brewing Group (AB InBev).
Purpose: Brewing the world’s most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive. We empower you to dream big, lead change, and create a long-lasting legacy. We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work.
The Role:
This role supports the Planning Manager in coordinating around 50,000 service calls and 12,000 installations annually, focusing on efficiency and technician productivity. It involves managing over 100 internal engineers, coordinating with third-party teams, and ensuring work meets agreed service levels (SLAs). You'll work closely with other departments and external stakeholders to optimize scheduling, solve logistical challenges, and deliver a high-quality, reactive customer service. Strong communication, planning, and data interpretation skills are essential, along with the ability to thrive in a fast-paced environment.
ABI is an office-based company, with team members working on-site five days a week. Our office environment plays a key role in maintaining our culture; we believe that in-person collaboration fosters stronger communication, faster problem-solving, and more meaningful professional development.
Duties & Responsibilities
* Job & Service Management: Oversee daily planning and coordination of ~50,000 reactive calls and 12,000 installations annually across all On Trade customers, including 2.5m hl of draught beer volume.
* Scheduling & Resource Optimisation: Use diagnostic tools and scheduling systems to plan engineer routes, ensure efficient resource use, and meet SLAs for reactive and planned work (PPMs).
* Stakeholder Engagement: Collaborate with internal teams (Sales, Sales Intelligence) and key customers (e.g., JDW, Greene King, Whitbread) to ensure timely project delivery.
* Performance & Risk Management: Identify risks to KPIs and SLAs, taking action to mitigate them; manage WIP and ensure accurate task closure in systems.
* Team Collaboration: Work closely with the Planning Manager to improve team productivity and attend regular planning reviews.
* Continuous Improvement: Identify operational improvement opportunities using PDCA methodology; contribute to process development and service level enhancements.
Who we’re looking for
* Educated to A Level standard or equivalent
* Advanced Microsoft Excel skills
* Coordination and Planning skills – excellent organisational/communication skills and ability to prioritise workload.
* Strong verbal reasoning and strategic thinking abilities
* Highly self-motivated, accurate, and deadline-driven
* Committed to personal development and continuous improvement
* Delivers excellent customer service and meets expectations
* Builds strong relationships; collaborative and team-oriented
* Calm under pressure, assertive, and professional in approach
Benefits & Perks
* Benefits for you and your family to help your physical and mental health
* Competitive parental leave and pension double contributions
* 25 days holidays per year
* Employee benefits to help your physical and mental health and overall well-being (travel insurance, gym memberships, discounted services, dental, etc.)
* A beer allowance to enjoy our brands
* 2 volunteer days a year to support your local community
* 5 employee networks to support diversity and inclusion
* Global Bonus
* WPA Private Medical Care
* 26 weeks paid leave for primary caregiver
Why build your career with us
We recruit for mindset, ambition, cultural fit, and growth opportunities.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Consumer Goods
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