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Deputy general manager

Okehampton
MV Castle Ltd
Deputy general manager
£29,000 - £33,000 a year
Posted: 21 September
Offer description

Lewtrenchard Manor

Reopening soon

We're delighted to announce that Lewtrenchard Manor has joined the Original Collection and will be reopening soon.

The Original Manor House Hotel on Dartmoor nestled in a secluded valley beneath the wild tors of Dartmoor National Park, Lewtrenchard Manor is a grand Jacobean manor is currently being refurbished to reopen towards the end of May 2025.

Overview

We are seeking a dedicated and dynamic Deputy Manager to join our team Ito take the responcibility for food and beverage. The ideal candidate will possess strong leadership skills and a passion for culinary excellence. As the Deputy Manager, you will play a crucial role in supporting the daily operations of our establishment, ensuring that our guests receive exceptional service while maintaining high standards.

Duties

* Assist the Manager in overseeing daily operations.
* Supervise and lead F&B staff, ensuring effective team management and collaboration.
* Maintain high standards of cleanliness and organisation within the property
* Ensure compliance with health and safety regulations, including food safety practices.
* Train new staff members on procedures, equipment usage, and service standards.
* Handle customer inquiries and complaints professionally, ensuring guest satisfaction.
* Collaborate with the management team to develop menus and special offerings that align with customer preferences.
* Assist in inventory management, including ordering supplies and managing stock levels.

Requirements

* Proven experience in a supervisory role within hospitality environment.
* Strong leadership skills with the ability to motivate and manage a diverse team effectively.
* Excellent knowledge of food & Beverage operations.
* Excellent knowledge of reception operations.
* Exceptional organisational skills with attention to detail in all aspects of kitchen management.
* Ability to work under pressure in a fast-paced environment while maintaining quality standards.
* Strong communication skills, both verbal and written, to interact effectively with staff and guests.
* A passion for hospitality and commitment to providing outstanding guest experiences.

Job Types: Full-time, Permanent

Pay: £29,000.00-£33,000.00 per year

Benefits:

* Discounted or free food
* Employee discount
* On-site parking

Ability to commute/relocate:

* Okehampton EX20 4PN: reliably commute or plan to relocate before starting work (required)

Work authorisation:

* United Kingdom (required)

Work Location: In person

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