PBS Team Leader Are you passionate about empowering others to live full, independent, and meaningful lives? If you’re caring, compassionate, and committed to making a positive impact, we’d love to hear from you. At CFT, we are proud to be part of the Optimo Care Group. With over 1,500 dedicated employees across multiple regions, we work in partnership with local authorities, healthcare providers, and care professionals to deliver outcome-focused, person-centred care. Whether it’s homecare, supported living, or complex needs support, we provide tailored solutions that truly make a difference. Our PRIDE Values We live by our values of PRIDE: Person-Centred – Putting the individual at the heart of our service Responsive – Delivering well-planned, effective support Innovative – Continuously improving and evolving our services Delight – Going the extra mile to exceed expectations Engagement – Creating opportunities for everyone to be part of the journey About the Role CFT is a compassionate and forward-thinking care provider committed to delivering high-quality, person-centred support for individuals with learning disabilities, autism, physical disabilities, mental health needs, and behaviours that may challenge. We operate supported living services that focus on empowering individuals to lead meaningful and fulfilling lives in the community. We are currently seeking a dedicated and experienced PBS Team Leader to join our team. This is an exciting opportunity to lead, coach, and support staff in delivering consistent and proactive care through the Positive Behaviour Support (PBS) framework. As a PBSTeam Leader, you will play a key leadership role in embedding PBS principles across our supported living services. You will work closely with frontline staff to ensure that support is tailored to each individual’s unique needs, aspirations, and preferences, with a strong emphasis on reducing behaviours of concern through positive, evidence-based interventions. You will provide hands-on training, mentorship, and guidance to support workers, ensuring that person-centred care is consistently delivered and that team members feel confident and capable in their roles. You will also serve as a liaison between families, external professionals, and the internal care team, promoting best practices and continuous improvement. Key Responsibilities Provide effective leadership and guidance to support workers, fostering a culture of compassion, inclusion, and professionalism. Oversee daily operations of the supported living service, ensuring compliance with regulatory standards and organisational policies. Facilitate regular team meetings and reflective practice sessions, offering support, supervision, and training to enhance staff development and care quality. Evaluate and update individualised support plans, ensuring they are holistic, proactive, and based on PBS principles. Collaborate with external professionals (e.g., clinicians, social workers, families) to ensure coordinated and cohesive support for service users. Monitor and manage staffing levels, equipment, and resources to deliver effective and efficient care. Maintain thorough, confidential records in line with GDPR and data protection standards. Promote a positive and supportive working environment that encourages open communication, mutual respect, and continuous learning. Keep abreast of the latest developments in complex care, PBS, and legislation, sharing insights and knowledge with the wider team. Benefits of Working with CFT Hourly Rate: £15 per hour Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance. Comprehensive Training: Optimo Learning Academy – ongoing training and development to help you grow within the role and the company. Career Progression: Opportunities for career advancement within our growing organisation. Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care. Employee Assistance Program: Everyone receives access to the Health Assured EAP, ensuring professional support is always available for whatever life throws at you—because your wellbeing matters. Reward Gateway: Whether it’s giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts. £250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team. Role Details Role Type: Full Time Hours: 42 hours – Week 1: 36 hours, Week 2: 48 hours Shift Patterns: 12-hour shifts, nights only Location: Clacton Pay: £15 per hour What You’ll Bring A recognised qualification in Health and Social Care (minimum NVQ Level 2, working towards Level 3 or higher). Proven experience in a leadership or supervisory role within supported living or a similar care setting. Strong knowledge of Positive Behaviour Support, complex care, autism, and learning disabilities. Understanding of relevant legislation, regulatory frameworks, and best practices related to care provision. Excellent communication and interpersonal skills, with the ability to coach, inspire, and support others. Resilient and composed under pressure, with strong problem-solving abilities. IT literate with experience in using care management systems and electronic records. Committed to delivering high standards of person-centred care, promoting independence, dignity, and choice Weekend Availability INDCFT