Location : Enfield Refuge Salary : Unqualified : £28,255 - £29,913 per annum Qualified: £29,923 - £32,623 per annum With an accredited VAWG /domestic abuse qualification - dependent on experience. (Please note that applicants are usually appointed at the bottom of the relevant band) Hours : 37.5 hours per week Contract: Permanent Closing Date: Friday 8th August 2025 Closing Time: 00:00am Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Worker at Solace Women's Aid. You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory. About the Service The Refuge Service provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Case workers provide emotional and practical support this can include housing support, legal options, reporting to the police, help around child contact, benefits, financial advice and accessing therapeutic support services. About the Role You will provide advice and support to women who have experienced domestic abuse in a refuge setting. You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You should have a minimum of two years’ experience of working with this or a similar client group. An in depth understanding of the needs of women and children from a diverse background is essential. About You The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence. You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies. You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops. In addition to case management you will be required to undertake housing management responsibilities including health and safety and maintenance of the refuges. You will have excellent administrative and time management skills. What we can offer you We provide a comprehensive benefits package to all our employees, including: Flexible working Focus on learning and development (internal career progression and training) Generous holiday entitlement Employer pension contribution Family-friendly leave and enhanced maternity pay Access to Inclusion Networks Daily clinical debriefing Employee Assistance Programme providing free 24/7 support and advice Employee Benefits Platform offering staff discounts, benefits and savings Flow & Restore yoga classes Meditation sessions Cycle to Work Scheme How to apply When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document: Values, Behaviours & Competencies Knowledge, Experience and Skills Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect. We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act. As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks. No agencies.