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Hr shared services assistant

Kirkwall
IPL Europe
Service assistant
Posted: 4 October
Offer description

Join to apply for the HR Shared Services Assistant role at IPL Europe

About The Role

Join Our Dynamic People Team at IPL Normanton. We are thrilled to announce an exciting opportunity for a Assistant - HR Shared Services to become a vital part of our People Team at our Fresh Produce packing facility in Normanton.

Position Details

* Schedule: Monday - Friday, 8:30am - 5:00pm
* Location: IPL Normanton - Hybrid working (3 days per week in the office, 2 days per week from home)
* Contract Type: Permanent

Key Responsibilities:

* Provide relevant administration support for HR processes and educate key stakeholders on the correct and compliant process to follow
* Responsible for the accurate input and maintenance of data into all HR systems
* Utilise the HR Team ticket system ensuring that all queries and work requests are logged and dealt with in line with business routines and SLAs
* Maintain up to date working knowledge of IPL, Forza and Kober policies and procedures/processes to be able to deal with first line queries
* Escalate complex or business sensitive queries to the Manager HR Shared Service in a timely manner with relevant context so that stakeholder relationships and expectations can be managed
* Identify and implement efficiencies and improvements to administration processes moving to automation where possible

What are we looking for?

* With excellent administrative skills you should have experience of working within a fast-paced high volume environment to targets or Service Level Agreements
* With outstanding attention to detail you should have the ability to work with the highest level of accuracy and be extremely organised
* Ability to prioritise tasks and deal with confidential and sensitive information appropriately
* Possess excellent IT skills, including Excel
* High level of communication skills both verbally and in writing
* Previous experience of working within a Shared Service Function and/or experience of working within a HR team is desirable

What's in it for you?

At IPL, Forza, and Kober, we're dynamic businesses, dedicated to fostering the development of our colleagues and creating an exceptional work environment. We believe in the power of teamwork and collaboration to drive our success.

In return, we offer opportunities for professional development, a competitive salary, and a comprehensive benefits package, including:

* 15% Asda In-store Discount
* Paid Annual Leave Allowance varies depending on shift pattern
* Enhanced pension scheme
* Life Assurance - All our colleagues benefit from life assurance of 4 x their annual base salary
* Help@hand - Free, direct access to health and wellbeing support service, including unlimited video consultations with a UK-based GP 24/7, physiotherapy, and mental health support
* Grocery Aid - Weve partnered with Grocery Aid to provide our colleagues and their families with a wide range of emotional, practical, and financial support services
* Electric Vehicle Scheme
* Asda Mobile Discount - 30% off a wide range of Asda Mobile bundles and add-ons for our colleagues and one of their family members
* Discounted health assessments - We have exclusively negotiated rates on Self-Pay BUPA Health Assessments for you and members of your household
* Asda Pet Insurance discount Up to 10% Discount
* Mortgage Advice Bureau (MAB) - MAB can provide fee-free, no-obligation mortgage and protection advice
* Exclusive Exchange Rates via Asda Money - our colleagues can get a better exchange rate for their travel money when buying currency through Asda Travel Money (TravelEx)
* Ride-to-work scheme - We work with Evans to provide our colleagues with great savings across their range of bikes, clothing, and equipment
* Care Concierge - The Care Experts

We are committed to a fully inclusive business that is representative of our customers, locations and the communities we serve. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, gender or sexual identity and socio-economic background.

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