Job Title: Mobile Field Service Engineer
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
- Manchester Location: Home-Based (covering Manchester and surrounding area Postal M, BB, BL, L, CH, CW) Pay Rate: £150.00 £160.00 per day Basis: Contractor Role Overview As a Mobile Field Service Engineer, you will be responsible for providing high-quality service, maintenance, and repairs for customer equipment.
Operating as a home-based mobile contractor, you will manage a significant geographical territory, ensuring that all technical needs are met efficiently while building strong professional relationships with customers, peers, and support departments.
Essential Job Responsibilities Technical Execution: Perform troubleshooting, diagnostics, installation, maintenance, and repair of designated equipment.
Service Maintenance: Complete preventative maintenance, field modifications, and IMAC (Install, Move, Add, Change) work.
Travel & Logistics: Maintain a willingness to travel (often 50% of the working day) and manage a company-supplied vehicle and tools.
Communication: Establish a vital working relationship with Dispatch; maintain daily communication via phone, voicemail, and email.
Administration: Stay up to date with administrative duties, including updates to support departments and meeting deadlines for expenses and mileage declarations.
Compliance & Safety: Adhere to all Health and Human Services (HHS), Environmental Health and Safety (EHS), and other regulatory requirements.
Teamwork: Utilize escalation and support processes to resolve service issues and work collaboratively with the local team.
Physical Requirements: Ability to lift and carry parts weighing up to 25 kg .
Candidate Requirements Education: ONC or equivalent IT qualification.
Experience:
* Minimum of three years experience in diagnosing and repairing IT equipment.
Proven experience troubleshooting and responding to customer concerns.
Experience interfacing with internal team members and external customers within a solution-based service process.
Technical Skills: Proficient in MS Office (Word, PowerPoint, Excel, Outlook).
Soft Skills: Excellent analytical, interpersonal, and communication skills; ability to explain complex technical issues simply.
Driving: Valid drivers license and a good driving record.
Attributes: Reliable, accountable, resourceful, and ethical with strong time management skills.
Working Conditions Autonomy: Predominantly working independently.
Environment: Exposure to areas with low levels of radioactive isotopes.
Activity: Extended periods of driving and computer usage.
Travel: Periodic overnight travel required.
Note: This position is offered on a contractor basis. xxuwjjq