Account Manager
BCR/AK/11070
£26,000-30,000, OTE 35-40K
Mainly remote- 2 days in every 6 weeks (Birmingham)
Bell Cornwall Recruitment's client is a software as a service company focused on the education sector. They are a modern and forward thinking company with ambitious plans for growth, taking on lots of new contracts and exploring new avenues for growth with great success. They are looking for an account manager with a fantastic attitude and exceptional customer service skills.
The Account Manager Role:
* Onboarding new clients, guiding and supporting with effective integration of the software
* Building ongoing relationships with clients
* Collaborating with the external and internal stakeholders, communicating product and development feedback
* Managing and updating the CRM, ensuring accurate record keeping
* Focusing on client retention, nurturing client relationships and negotiating renewals (commission paid for client renewals)
The ideal candidate:
1. Outstanding communication skills, with fantastic customer service skills and professional presentation
2. Understanding of technology, experience with SAAS products would be highly desirable
3. Passion and enthusiasm for the company mission, supporting people with education
4. Experience with technology account management would be desirable