Hilton Supply Management?
Hilton Supply Management (HSM) is the largest hospitality group procurement organization globally and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton and non-Hilton branded hotels. With more than 22,000 hotels in our program (including over 13,000 non-Hilton-branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry-leading suppliers – ensuring direct savings on the product & services for hotel partners and being a value-add partner on all levels.
What will I be doing?
In this hybrid role, you will be responsible for creating and managing strategic contracts for the provision of goods and services to all managed properties, as well as franchises and third‑party hotels signed to Hilton Supply Management agreements. You will lead selected categories across operational services and supplies, including food, beverage, operating equipment, operating supplies, and core services, within the United Kingdom and Ireland, while also providing analytical and administrative support.
Key responsibilities include conducting tenders, negotiating supplier contracts, and ensuring full utilization of procurement systems such as BirchStreet, Procure Wizard, and Smart Spend. Furthermore, you will analyze spend data, produce compliance and benchmarking reports, and identify opportunities to drive cost savings and operational efficiencies. In addition, you will collaborate closely with internal teams to streamline processes, support customer business planning, and deliver best‑in‑class service that strengthens partnerships and maximizes value for our customers.
Position Summary
Let's break this down. You will predominantly focus on:
Procurement 40%. You will:
Develop and implement purchasing strategies in line with departmental and customer policies.
Achieve measurable results in cost reduction and revenue support.
Understand customer needs and ensure supplier selection meets operational requirements.
Maintain strong supplier relationships and actively build new partnerships.
Manage tenders, evaluate bids, and negotiate optimal terms.
Draft, award, and execute supplier contracts.
Take immediate corrective action when goods or services fail to meet standards
Technical Analysis & Data Management 35%. You will:
Analyze data using advanced IT tools, including Excel, to identify trends and opportunities.
Conduct spend analysis and monthly reporting to inform strategies and improvements.
Provide insights through compliance and benchmarking reports.
Support eProcurement onboarding and supplier setup.
Examine data to determine opportunities or problem areas to provide feedback for improvement and development.
Maintain and optimize Hilton Supply Management systems such as Smart Spend, Procure Wizard, and BirchStreet.
Administrative / Support Activities 25%. You will:
Build and maintain positive relationships with internal and external stakeholders.
Provide project and administrative support, including document management and filing.
Direct hotel, supplier, and cross-functional inquiries to the appropriate contacts.
Participate in departmental meetings and respond to management information requests.
Deliver training and develop materials for presentations and pitches.
In addition to performance of the essential functions, this position may be required to perform supportive duties as assigned from time to time, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company or departmental objective.
Direct Reports
The role may have direct reports in the future, resource allocation will be reviewed to support business needs and future growth strategy of HSM.
Successful candidates
Have the ability to work in a team-oriented, collaborative environment
Demonstrate competence to manage multiple priorities and follow through on tasks to completion
Work attitude that exhibits flexibility, drive, good judgment, dependability and ambitions
Have a high degree of demonstrable computer skills
Adapt at communicating complex ideas and concepts in a manner that is easily understood across the organization
have excellent interpersonal skills
Are exceptionally self-motivated and directed
Are keen to attention to detail
Have superior analytical, evaluative, and problem-solving abilities
Have demonstrated growth in continuous ongoing education and training in applicable topics
We are looking for a candidate
With excellent interpersonal skills, preferably gained in an international environment.
With procurement or supply management-related experience in the food & beverage category
With strong understanding of strategic sourcing and procurement environment
With relevant experience in deployment strategies, change management, application support and/or process improvement
With prior experience in the hospitality, food services, leisure, or retail industries
With functional knowledge of various global back office financial systems (e.g. PSFT, Sun, Navision)
Who has superior analytical, evaluative, and problem-solving abilities.
Who is exceptionally self-motivated, directed, and has a keen attention to detail.
Who is business proficient in English and at least one other language
Who brings international experience
What will it be like to work for Hilton?
Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 9,000 properties with more than 1.3M rooms in 141 countries and territories, Hilton offers countless opportunities.
From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. If you appreciate the impact global travel can have and have an affinity for the disciplines of Sales and procurement, you may be just the person we are looking for to join our team.
Work Locations
Hilton - Regional Headquarters - Europe
Schedule
Full-time
Brand
Hilton Supply Management
Shift
Day Job
Job Level
Manager
Job
Supply Management, Procurement, Purchasing, and Receiving