Legal Manager
Join to apply for the Legal Manager role at Co-op. This role is part of our market‑leading probate operations team. You will coach, mentor and develop senior and lead case managers to deliver quality legal advice, strong case progression and great client service.
Base pay range: £46,000 – £48,000 plus excellent benefits (Work Level 6A). Full time, 37.5 hours per week. We work in a hybrid way, with colleagues dividing their time between working from home and in one of our office locations in Bristol, Manchester, Sheffield or Stratford‑upon‑Avon.
What you’ll do
* Lead, develop and motivate your team to deliver performance targets.
* Take responsibility for all line‑management duties for your team.
* Provide expert legal and technical audit support to experienced case managers, ensuring high‑quality service delivery.
* Champion client focus and the delivery of outstanding service.
* Identify areas for continuous improvement and help to positively implement change in the team and the wider department.
This role would suit people who have
* Excellent technical probate knowledge, with the ability to understand legal issues and resolve them through expert support.
* The ability to support, mentor and develop experienced colleagues.
* A passion for delivering outstanding client service.
* Strong analytical skills, with the ability to use management information (MI) effectively.
Why Co‑op?
* An annual bonus scheme (dependent on personal and business performance).
* A pension with up to 10% employer contributions.
* 28 days holiday plus bank holidays (rising to 32 in line with service).
* Well‑being benefits to support your physical, financial and mental health.
* Coaching, training and support such as study leave, to help you develop your skills and progress your career.
* Discounts on Co‑op products and services.
Building an inclusive work environment
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at https://jobs.coop.co.uk/apply-process and our inclusion commitments at https://jobs.coop.co.uk/diversity-inclusion.
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