Take a hands-on, supervisory role when you join Signature Senior Lifestyle as the Housekeeping Supervisor at our luxury care and nursing home in Surbiton. Our residents are our focus at Signature, and their comfort and safety are paramount. Your day-to-day activities will include the efficient and cost-effective running of all housekeeping services, carrying out equipment checks and preventive maintenance and providing a consistent high level of service through efficient staff and cleaning rotas. Our residents will notice and appreciate attention to detail and a high standard of cleanliness builds confidence in our service delivery Should there be complaints, you will deal with them promptly and directly, reporting them to the hospitality manager and making sure lessons are learnt for the future. You’ll need an excellent knowledge of the COSHH (Control of Substances Hazardous to Health) regulations and will make sure all staff are trained fully in this, making sure the home boasts the maximum levels of cleanliness, health and safety. Internally, this role is called Hospitality Supervisor, if you are successful this will be your job title. You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Responsibilities will vary on each shift depending on which department you are supporting. We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in. You’re a confident leader, well versed in how to manage a busy team, with supervisory experience, and experience of COSHH and knowledge of Health & Safety. You’re IT Literate, flexible, a great manager of workload, calm under pressure, energetic, passionate, proactive, flexible and adaptable. Ability to work outside normal hours in emergency situations and a full, clean driving licence are a big advantage.