Job Description
Customer Service Representative - Hereford, TX
A clerical position provides essential administrative, clerical and general office support to ensure daily operations run smoothly. Key duties include scale operation, filing, data entry, answering phones, managing mail, customer service and handling basic bookkeeping. They often act as the first point of contact, requiring strong organizational and communication skills.
Common Responsibilities
1. Scale Duties: Entering data, weighing trucks, grading grains, confirmation of policies with high accuracy.
2. Data Entry & Management: Updating records, Excel spreadsheets, and databases with high accuracy.
3. Administrative Support: Filing documents, scanning, photocopying, and organizing records.
4. Communication: Answering, screening and forwarding phone calls; sorting and distributing mail; and managing emails.
5. Customer/Visitor Service: Greeting clients, answering inquiries, and directing visitors.
6. Office Maintenance: Monitoring and ordering office supplies, maintaining clean, organized workspaces, and operating office equipment.
Key Qualifications & Skills
7. Education: A high school diploma or equivalent is usually required.
8. Experience: Previous experience in a similar office or administrative role is often preferred.
9. Technical Skills: Proficiency in Microsoft Office (Word, Excel), AGRIS accounting system a plus, and general office hardware.
10. Soft Skills: Strong organizational, time management, and communication skills.
Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:109010BR
Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
The pay range for this position is expected to be between:
$30,700.00 - $50,600.00
Benefits and Perks
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:
11. Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
12. Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
13. Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Additional benefits include:
14. Paid time off including paid holidays.
15. Adoption assistance and paid maternity and parental leave.
16. Tuition assistance.
17. Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.
#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law
About ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at
Req/Job ID
109010BR
#LI-Onsite
Ref ID
#LI-SL1