Overview
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Senior Account Handler within our friendly team based in Haverhill.
So, what does the role of a Senior Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service as relationship-building with our clients will be the key to your success.
In this role you will be working on a protected book of high-net-worth clients. As a Senior Account Handler you will provide support to colleagues along with the Team Leader and provide training to the team where required.
Responsibilities
* Support a designated client portfolio and act as the first point of contact.
* Build strong relationships and assist with client queries as they arise.
* Work on a protected book of high-net-worth clients.
* Provide support to colleagues and the Team Leader; contribute to team training where required.
What are we looking for in our Senior Account Handlers?
* Minimum of 2 years experience working in the Insurance Industry
* Time management skills with the ability to work independently
* Experience of cross selling and upselling products
* Excellent communication skills
* Knowledge of motor and home insurance
* Ability to develop and maintain client relationships
* Proactive, able to use initiative and demonstrate entrepreneurial spirit
* Willingness to learn and be curious; opportunities to gain qualifications in the industry
* Team-oriented, positive, engaging, collaborative, with resilience to adapt to change
Benefits
* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress career across the Ardonagh family
* Gain CII or ACII qualifications to boost knowledge and career prospects
* Pensions scheme for retirement
* 24-hour support for physical and mental wellbeing
* 1 day paid volunteering per year
* The Spotlight Awards recognizing top talent across the group
Footman James is part of the Ardonagh Group, a large network spanning the breadth of the insurance sector. We are an equal opportunities employer committed to a working environment that is inclusive and empowering for all employees.
Note: We may close a vacancy prior to the publish end date if the required number or quality of applications has been received. No Agencies please.
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