Workshop Controller / Aftersales Advisor Main Dealer Automotive
We are seeking an experienced Workshop Controller or someone with Automotive Aftersales Advisory experience to join a busy main dealer workshop. This is an exciting opportunity for a candidate looking to take ownership of workshop operations, maximise revenue, and lead a skilled team.
In this role, you will be responsible for:
Leading and motivating a team of up to 12 technicians, ensuring high performance and a positive workshop culture
Maximising hours sold and revenue per transaction while maintaining quality and adherence to the EVHC process
Monitoring work in progress, managing job allocations, and ensuring productivity targets are met
Overseeing parts ordering, stock availability, and supplier relationships
Supporting management in achieving the highest possible customer satisfaction (CSI) scores
Using dealer management systems (CDK, Keyloop, Kerridge, or similar) to accurately track and report workshop activity
The ideal candidate will have:
Proven experience in workshop management, Aftersales Advisory, or Automotive Service leadership
Strong problem-solving and decision-making skills
In-depth knowledge of automotive maintenance, repairs, and EV/Hybrid vehicles
Experience with main dealer processes and standards
Proactive, professional, and customer-focused approach
Whats on offer:
Competitive salary
5-day working week
Opportunities for career progression and development within a main dealer environment
Supportive, structured workshop environment
Exposure to EV and hybrid vehicle service and diagnostics
This is an excellent opportunity for a motivated professional looking to take their career in automotive workshop management to the next level.
If this sounds like the role for you, apply now.
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